Our leadership team is carefully made up of highly skilled and experienced professionals. Their role is to assist the organization to better serve our customers.
Customer Focus
B and B Maintenance, Inc. aims to provide a service designed to meet client specifications and support their core business. Our commitment to customer satisfaction requires regular client interface with our management teams, focused on customers' needs and expectations. In that our process of ensuring that our relationship map and visit schedules are fully adhered to are extremely advanced and cover all levels of our management team from Site Management to our Managing Director. Our approach to Customer Focus is extremely hands-on and will remain so. Clients can be confident that they will receive a quality driven service. Our vision is totally customer focused, providing quality, flexibility, cost efficiency and innovation. |
Partnership
Understanding our client's aspirations and setting these as mutual objectives for the management of our service delivery is crucial. It is in that manner that we will always try to understand and align our respective cultures to the benefit of the client and service delivery. By providing our clients with the necessary lines of communication, we can ensure the correct levels of planning are met. We maintain an honest approach to pricing which can be based on a variety of contract types which start with a service based. We are happy to research and suggest the best option for our clients where required and appropriate. |
The Leadership Team
Silverio Osorio
President Sally Osorio
Office/Payroll Manager Pedro Martinez
Illinois Regional Manager |